I have made withdrawal as per the instructions which is now missing from the balance at Bizhongchou. However, it is not in my etc wallet. I have sent numerous emails to the exchange over the past few days but to no response.
Under where have inserted my etc address is some grey text which I have translated to "The offer time is about 3 working days". Does that mean it takes three days for a balance to show up in my eth wallet? Also I cannot find the transaction ID to trace it. The exchange being purely Chinese still is making it incredibly difficult to use. Anyone with any experience of similar issues and (hopefully) the successful resolution of the same would be much appreciated.