I lost my Qtums

  • Hello
    I had some qtums in my wallet , I copy the passphrase and paste it in another device and I saw my balance is 0
    what is the problem?

  • Hello omicrtx, it is possible to move between wallets using the seed words (mobile to Web). It is also possible to enter the seed words slightly wrong and create a new Q address with a zero balance. Can you please give more details about the wallet you were moving from, and the wallet you were moving to? Do you have the 12 seed words written down correctly?

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