QTUM stuck in Bizhongchou!!



  • In Bizhongchou they sent me mail that I should withdraw all qtum in today.

    I have authenticated email, passport, otp.

    To withdraw, I should put Google Authentication OTP number.
    But I have set the Google OTP with my old phone on June.
    This new phone has no OTP record so I should start from the beginning to setup OTP.

    Summary:
    How should I re-setup OTP? I do not have old phone nor the "QR" code to reset Google 2fa verification...

    alt text

    alt text



  • @terw
    I believe that is the
    That is your 2fa Google authenticator app on your phone

    I believe you will have to email them so they can manually reset it for you.

    You can email them at [email protected]

    You can also try [email protected]


Log in to reply
 

Looks like your connection to QTUM was lost, please wait while we try to reconnect.